Any questions?
Taking the first step toward recovery often comes with questions. The below Frequently Asked Questions offer clear, reassuring answers to help you understand our programmes, process, and the care you can expect from our team.
What types of addictions does Stabilis treat?
Stabilis provides treatment for substance addictions, including alcohol, prescription medication, and drugs. We also support individuals with co-occurring behavioural addictions such as gambling, provided these occur alongside substance misuse.
How long is the treatment programme?
Our residential programmes typically run for 21 to 35 days, depending on medical-aid authorisation or private affordability. A full 35-day programme is recommended for optimal recovery, though the exact duration is tailored to each person’s needs.
What is included in the cost of treatment?
Our treatment cost covers all essential therapeutic and medical care, including:
Individual and group therapy sessions
Doctor and psychiatrist consultations
Occupational and art therapy
Twelve complimentary follow-up sessions after discharge
Lifelong access to our weekly Survivors’ Group aftercare support
Does Stabilis accept medical aid?
Yes. Stabilis accepts all recognised medical aids (excluding medical insurance).
What happens during detox, and is it safe?
Detox at Stabilis is medically supervised and completely safe. Each patient undergoes a full medical assessment, including substance testing (and pregnancy testing where applicable). Our medical team is available 24 hours a day to monitor withdrawal symptoms and ensure comfort and safety throughout the process. When additional medical attention is needed, we work closely with trusted nearby healthcare facilities.
Can families visit during treatment?
Yes. Family visits are encouraged as part of the healing process and may be arranged on weekends:
Saturdays: 09:00 – 13:00
Sundays: 14:00 – 17:00
Visits are limited to two family members for one hour, ensuring patients remain focused on their therapeutic schedule.
What should I bring when admitted?
A detailed packing list is available from our team. It includes essentials such as identification documents, toiletries (alcohol-free), casual clothing, and personal items. Certain items—such as vapes, e-cigarettes, or aerosol products—are not permitted for safety reasons.
What if a patient has a dual diagnosis?
Stabilis follows a dual-diagnosis treatment approach, addressing both addiction and any co-occurring mental-health concerns. Our multidisciplinary team of medical and psychological professionals works collaboratively to provide integrated, holistic care for sustainable recovery.
What role does faith play in treatment?
Stabilis is grounded in Christian values and guided by compassion and integrity. While we are a faith-based centre, we welcome and respect people of all belief systems. Patients are invited to participate in daily devotions and may request personal pastoral or spiritual support. We believe that spirituality—whatever form it takes—is a vital part of the healing journey.
How private and confidential is treatment?
Confidentiality is a cornerstone of our care. Stabilis strictly adheres to the Protection of Personal Information (POPI) Act, and no personal information is shared without written consent from the patient. Your privacy, dignity, and trust are always protected.
Is aftercare support available after completing treatment?
Yes. Recovery continues long after discharge. We offer:
Lifelong access to our weekly Survivors’ Group (Mondays, 17:30 – 18:30)
Twelve complimentary follow-up therapy sessions with your therapist
These ongoing touchpoints provide stability, accountability, and encouragement throughout your recovery journey.
Do you offer programmes for adolescents or young people?
Yes. Adolescents under 18 can participate in our five-week outpatient programme, designed to prevent further substance use. The programme focuses on education, healthy coping strategies, and accountability, supported by random substance testing.
How does Stabilis support families?
Addiction affects the entire family, and we believe healing must include everyone. Each inpatient programme includes up to two free family therapy sessions during treatment, and loved ones are invited to attend our monthly family information sessions for continued education and support.
What happens if someone relapses after treatment?
Relapse can be part of the recovery journey. Should this occur, patients are encouraged to reach out to their therapist for immediate support. Readmission for a short 7-day detox or a full comprehensive programme is available, ensuring care and guidance remain accessible at every stage of recovery.
How do I start the admissions process?
Simply contact our team at 012 333 7702 or email reception@stabilistc.co.za. While walk-ins are accepted, we recommend contacting us in advance to assist with medical-aid pre-authorisation and ensure a smooth, supportive admission process.
Need more information?
If you have any more questions or would like to speak to our team, please reach out and we’ll guide you every step of the way.
